Frequently Asked Questions

Everything you need to know about your TJ Bags experience.

What materials are used in TJ Bags products?

Our bags are crafted using premium, ethically sourced leather and high-grade sustainable synthetics to ensure both durability and a luxury finish.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original condition with all tags attached and original packaging included.

Do you offer a warranty on your handbags?

Yes, every TJ Bag comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship.

How should I care for my TJ Bag?

We recommend wiping your bag with a soft, damp cloth and storing it in the provided dust bag when not in use to maintain its shape and finish.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.